Contact
Have a question about your account, billing, or how to get started? Send us an email — we read every message and will get back to you as soon as we can.
We typically respond within 1–2 business days. Priority support applies on paid plans as listed on the billing page.
What we can help with
Account & access
Sign-in issues, password reset, or questions about your workspace.
Billing & subscriptions
Plans, invoices, upgrades, cancellations, or payment questions.
Product & how-to
Brands, diagnostics, dashboards, article writing, or getting started with GEO monitoring.
Bug reports
Something broken or behaving unexpectedly? Tell us what happened and we will investigate.
Feature requests
Ideas to improve the product — we welcome feedback on what would help your workflow.
Partnerships & business
Agency, reseller, or other business inquiries.
Include in your message
- The email address on your account
- Your current plan (Free, Starter, Pro, or VIP) for billing-related questions
- Steps to reproduce the issue, plus screenshots if something looks wrong
- The brand name and which question or task you are asking about